1. WELCOME NOTES: Harvard Business Review (HBR) as a great
resource
2. MANAGEMENT SHORT: Strategy As Simple Rules
3. GETTING STARTED: Deciding if Simple Rules will Work for
You
4. FOR THOSE WHO WANT MORE: Source Article from HBR
5. FOR THOSE WITH A PHILOSOPHICAL BENT: A Word on Theories & Models
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1. WELCOME NOTES: Harvard Business Review (HBR) as a great resource
Welcome to the second issue of Management Shorts. Thanks for the
warm response and feedback to the first issue. Its gratifying to
know that so far I'm achieving my goal of providing you with practical
and useful tools in a short, easily digested format!
I'm a big fan of HBR. Every issue has at least one great article
that expands my thinking and gives me a new (and practical!) approach
for a current project. Most of my clients find it hard to set aside
the time it takes to wade through each issue, so I often provide summaries
for them of articles that apply to their particular situation. A few "gems" seem
to apply to everyone.
From time to time, the monthly Management Short will be a summary of
one of those HBR gems along with a link to the full article. Most
HBR articles can be downloaded from their website in .pdf format for
a small fee. That site is http://www.hbsp.harvard.edu/
Don't miss out on future HBR summaries! Subscribe to Management
Shorts by sending a blank e-mail to:
shorts-subscribe@topica.com
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2. MANAGEMENT SHORT: Strategy As Simple Rules
This month's Management Short is a summary of "Strategy as Simple
Rules" by Kathleen M. Eisenhardt and Donald N. Sull
CENTRAL PREMISE
The authors' central premise is that the traditional approach of staking
out a "defensible position" misses the key to success in rapidly
moving markets. That key is the ability to recognize and capitalize
on fleeting opportunities.
The article profiles a number of companies that use simple rules to
sort through opportunities without being overwhelmed or wasting cycles
on the wrong opportunities
EXAMPLES
How-To Rules
Enron focuses on the risk management process in its commodities trading
business with two rules: (a) Each trade must be offset by
another trade that allows the company to hedge its risk; and (b) every
trader must complete a daily profit-and-loss statement.
Boundary Rules
Cisco focuses on the acquisition process with three rules: (a)
The target must have no more than 75 employees; (b) 75% of those employees
must be engineers; and (c) the target must be within 50 miles of headquarters. (These
rules have changed, but were used in the early years of Cisco's acquisition
binge.)
Priority Rules
Intel focuses on the process of allocating manufacturing capacity
with one rule based on a product's gross margin.
Timing Rules
Nortel focuses on the product development process with two rules: (a)
The team must know when the product has to be delivered to the key customer
in order to win their business; and (b) the product development cycle
can be no longer than 18 months.
Exit Rules
One high tech company focuses on new business creation by pulling the
plug on new initiatives that fail to meet certain sales and profit goals
within two years.
STRATEGIC PROCESSES
Each of these companies has zeroed in on one or two processes that are
critical success factors. They then set up a few "simple rules" to
guide activity in these processes in a way that balances risk with the
need to move quickly.
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3. GETTING STARTED: Deciding if Simple Rules will Work for
You
Most senior managers in high tech are faced with a dizzying number of
opportunities -- partnerships, acquisitions, licensing deals, new products,
new markets, new ideas -- all with the potential to make or break the
company (while eating up precious time and money). Simple Rules
may be the right approach for your company to use in managing this creative
chaos.
Share this newsletter (or the full HBR article) with your management
team and have a discussion around the following questions:
1. Are we in a market where the key to success is rapidly adapting
to developing opportunities?
2. What one or two processes are central to our success?
3. Are we efficient in managing those processes and evaluating
opportunities?
4. Do we have any implicit rules that we already use? What
are they?
5. Do these rules make sense? Do they work?
6. Do we need new or more explicit rules? Do we need FEWER
rules.
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4. FOR THOSE WHO WANT MORE: Source Article from Harvard Business
Review
The source article is full of thought provoking examples as well as
being an easy read. I highly recommend it. You can download
the complete article at:
5. FOR THOSE WITH A PHILOSOPHICAL BENT: A Word on Theories & Models
I frequently make use of theories and models, but I'm not a purist about
them. Rarely is a theory or model THE answer, but often it is "pretty
good" and that is good enough. For me, "pretty good" means
that:
(a) The theory or model helps me get my arms around
a big pile of data and ideas; OR
(b) It helps me see the unconscious mental models I've been
walking around with; OR
(c) It gets me out of a rut and stimulates some new thinking.
My simple rule: If it is useful to YOU, great; if
it isn't useful, dump it and try another one.
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If you find this newsletter useful, I hope you'll forward it to friends
and colleagues!
As always I welcome your feedback on this newsletter as well as requests
for future topics.
Warm regards,
Andrea
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About Management Shorts
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Management Shorts is a free newsletter for senior managers
on leadership, management and teamwork – the key leverage points
for improving the speed and quality of decision-making and execution.
Copyright 2001, Acorn Consulting
Feel free to forward this newsletter to friends and colleagues. You
may reprint this newsletter in whole or quote with attribution to Andrea
Corney and Acorn Consulting and a link to www.acorn-od.com.